Customer Service

We at Jay Khodiyar Machine Tools are committed to cater the briquetting needs of our customers in an efficient as well as proper way. Thus, we design & manufacture correct replacement parts for their machinery and ensure excellent running of their briquetting operations. Our well-trained engineering and service staff holds years of experience, thoroughly working with our customers' process needs and applications. We are dedicated to serve our customers in a best possible way, meeting their needs of standard replacement parts along with improvement in the existing equipment. Also, we have highly trained field service technicians to help our customers with parts installations, machine maintenances or training etc.

Apart from briquetting operations and briquetting or compacting machines, we offer an array of services that makes sure to have smooth & efficient operations. We are proud to say that our trained service staff has a vast hands on experience of the operations. We look forward to perform a plant audit of your processes and offer suggestions to improve your operation.

A few of the basic reminders for maintenance, production and staff of purchasing:

  • Each machine or equipment is custom-designed, and manufactured for a particular application. Also, it has unique special parts. Please give yourself sufficient lead time and stock the right parts.
  • Remember, worn parts can create serious loses in both production and product quality. Thus, timely replace your spares or parts. Feel free to discuss your needs of spares with our parts & service department.
  • One of our spare or service staff will help you.

Our Valued Customers

Our products' quality, consistent performance and reliable working in any extreme production environment have enabled us to deliver a high level of customer satisfaction. Our products help bring the best possible outcomes, and have been making their good presence in the global market. We Jay Khodiyar Machine Tools have a sound global presence and offer biomass briquetting plants to our international customers located in EUROPE, AUSTRALIA, U.K., U.S.A., SRILANKA,VIETNAM,  MALAYSIA, INDONESIA, AFRICA, BRAZIL, NEPAL, CANADA, etc. With growing domestic and international business, we are doing a profound engineering work to cater the needs of our wide clientèle. Global quality standards, cost-effectiveness and future positive technologies are a few of the major aspects at Jay Khodiyar Machine Tools.

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